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September 12, 2014

Owners photoGallop Poll: Restaurants held in highest regard

NRestaurants came in as the most highly regarded American business sector in a recent Gallup poll, beating out 23 other industries plus the federal government. Second place goes to the computer industry. Last place goes to the federal government, coming in just below oil and gas.

These results are based on Gallup's annual Work and Education poll, conducted Aug. 7-10. Each year since 2001, Gallup has asked Americans to rate 24 different business sectors and industries on a scale ranging from "very positive" to "very negative." The net-positive ratings are the difference between the positive and negative ratings for each industry. Ratings of "the federal government," included in the list since 2003, are not included in the yearly averages.

This rating system taps into Americans' initial top-of-mind reactions to these industries, much as favorable/unfavorable ratings measure general feelings about individual politicians. Americans' ratings of these business and industry sectors thus may reflect a wide variety of factors. In addition to the economy's overall health, these can include people's personal involvement with the industries, news stories about real-world incidents involving the industries, the types of services each industry provides, the costs of these services, legal issues involving the industries and general perceptions about how well each is doing its job.

“I am not surprised that the restaurant industry is highly regarded by the public,” said Ed Lump, President & CEO of the Wisconsin Restaurant Association. “Restaurants are the cornerstones of their communities and are an important part of our economy, creating jobs and opportunities. Restaurants also play an essential role in people’s lives; sharing in life’s significant moments whether it’s celebrations or funerals or just getting together to share a meal and each other’s company.”

Americans' views of individual business and industry sectors included in the average have varied over the years. But, overall, the trend in the combined average clearly shows that these business sectors have steadily recovered from the blow they took in 2008. Business and industry -- at least as represented by these industries -- have returned to the relative good graces of the American public. This was restaurants' most favorable year since the poll was first conducted in 2001.

For more information on the Gallup poll visit: http://www.gallup.com/poll/175616/business-industry-sector-images-continue-improve.aspx

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